At Hamza Khawaja, we are committed to delivering your bridal and fashion purchases with utmost care and in a timely manner. Below you'll find our detailed shipping policy, including processing times, delivery methods, international shipping, and FAQs. This policy is designed to ensure complete transparency and a smooth customer experience.
All ready-to-wear items are processed within 3–5 business days after receiving full payment. For made-to-order or customized bridal outfits, the processing and production period may range from 3 to 6 weeks, depending on the complexity of the design.
Once your order is shipped, you will receive a shipping confirmation email with your tracking number. You can track your shipment in real-time via our courier partner’s website.
All items are packaged securely in branded, tamper-evident wrapping to ensure safe delivery. Bridal and luxury items include protective garment covers and are packed with extra care.
While we strive to deliver your order within the stated timelines, unforeseen circumstances such as holidays, natural events, or courier service disruptions may cause delays. We will keep you informed in such cases.
It is the responsibility of the customer to provide an accurate shipping address. We are not liable for delays or loss of packages due to incorrect or incomplete address details provided during checkout.
For any queries related to shipping or delivery timelines, feel free to contact our support team at support@hamzakhawaja.com or visit our Contact Page.